SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees on large quantities of items when they arrive to your country .
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-15Business days |
Canada, Europe |
10-15 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Little Zuri (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://littlezuri.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very according to the purchase, that's what I ordered came in good condition and in the agreed time
very nice
The overalls are beautiful, the seams are even, the locks and buttons work well.
The child is 70 cm well and there is a stock. Very cool suit, with cotton slip will go degrees from + 3 and above. Very light, pleasant, after washing in the typewriter has not changed. Fast delivery-two more weeks to Nizhny Novgorod.
Very satisfied. Thank You!!!!
All as in the photo, came for 3 weeks before the Moscow time, I order a second time, there are no complaints, it will suit the cold autumn and spring. Size 12 m corresponds to the height of 80 cm
quite satisfied, thanks
Very good , thank you
I'm glad i managed to find a reputable store where I can buy online
It's the best I've ever bought online
Just a miracle! Splendor!
on sale is something! i'm happy i managed to make such an awesome deal
as described
Very good quality, bright zipper buttons all perfectly smoothly
Dermovlennya otrimali, kombinezon Baiyi. Buli problems with the reviews, ale still zamovlennya came.
Very soft and warm... Took for a gift
Great processing time, no complaints! Highly recommended!!
Cool :) tracked well
The overalls came very quickly, just 2 weeks before Krasnoyarsk, very good quality, light and soft!
was packed carefully. loved it
Ordered 09.12, received 17.01. I did not expect it. Quality is very good. Beautiful and warm suit. On the Latvian, rainy winter is the most it.
Very long sending 2 months. very sorry
Awesome suit. Warm, for the winter is great. Inside is soft. Sleeves are made with mittens and without. Take it, you will not regret it. Track tracked. It came quickly. Thank you very much to the store!
Everything is super! Thank you store! As in the photo! Warm.
Adore this . Thanks to the store!