SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees on large quantities of items when they arrive to your country .
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-15Business days |
Canada, Europe |
10-15 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Little Zuri (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://littlezuri.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Dress is beautiful♥️ A little big for daughter which wears 98/104 but for spring-summer will be OK. wysylka for Polish only 10 days. I am very glad. Recommend
super
Very very cute!!
Prześliczna exactly the as the picture, only in one place is sloppily sewn but it is no problem
Very high quality. Ordered a 5t for my daughter that wears a us 3t/4t
Small for size
Beautiful in fact even more beautiful
Color identical as the picture store quality cool all well sewn
Dress as the picture. Is thin so more for summer. Ogolnie very pretty. Front button to entered Glowa. Minus for non lock in and around the trunk. Wzięłam R. 100. Baby girl wears 92-98 and actually troszkę for long, though in circumference approx. Soooo fast delivery under 2 wks. Order 26.02 future 10.03. I am glad and I polecic
The dress is normal, only malomerit US 3.5 years ordered 120, height, it itself to US
The dress ordered 02.01.20 received 06.03 20. The delivery time expired, but the dispute did not open as the tracking it was already at customs. The dress is beautiful, the fabric is guipure, lined. For 3 years I ordered 4 T. Dress length 55 cm.
Beautiful dress, quality material. Sadly their size 6T did not fit my tall 4 year old.
Very nice! It took a long time because of NG in China and the noise with the virus
Super:)
I did not expect that such a successful dress! Cotton cover completely on the whole dress, not only on the hem. Three layers of mesh and beautiful lace. Stitched well, smooth. The seams are processed. Very elegant looks. My daughter is happy. The only thing is a model for a "narrow" girl.
Cute dress wzielam 4 T for care label 110 but for me is 98/104. Beautifully Sie presents. Recommend
Very nice. Thank you
Size 4 T fit for 98. Very nice the presents. Recommend.
The dress is of good quality, but the color is not yellow, but rather mustard. With the store did not communicate, it reached the Krasnodar Territory for a month.
The dress is beautiful and quality, but the dress is very small. Size for 5 years (120) approached the child 1,5 years.
Took the size of 3 T for 2 years, not enough
Lovely dress. Compatible with description
Small size strongly
Super
Dress 3 T, for my petty daughter 3 year just in time, but for three months will already small. Recommend take bigger size General super cool dress. Shipment of zamowienia dotarła in month