Refunds & Returns Policy

We know every parent wants the best when it comes to their babies and because little Zuri is a baby inspired store, we will offer you 45 days money back and 30% off your next purchase if any of the following happened,We want to make it right.

We will issue a refund or re-shipment if:

You do not receive your purchase with in 45 days not including 2-5 day processing days.

You received the wrong item

Your item was never delivered or got damaged during delivery process

We will not issue a refund if:

Your order did not arrive in the time allotted due to factors beyond our control eg natural disaster resulting in longer shipping time

Your oder does not arrive due to factors within your control eg. Wrong address or mis- spelling of your address

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page. Or email

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